Last Updated: 21-11-2024

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At LISCURA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using our platform, you agree to the collection and use of your information in accordance with this policy.

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1. Information We Collect
We collect personal information that you provide to us directly, including when you register for an account, use our services, or contact us. This may include:

• Name, email address, phone number, and other contact information

• Demographic information, such as age and gender

• Health-related information, such as mental health status or concerns (voluntary and only if you share this information with us)

• Payment details (if applicable)

Additionally, we may collect non-personal information automatically, such as:

• IP address, browser type, and device information

• Usage data, such as pages visited and time spent on the website

• Cookies and similar tracking technologies to enhance user experience

 

2. How We Use Your Information
We use the information we collect for the following purposes:

• To provide you with our services (e.g., connecting you with mental health buddies or professionals)

• To improve the user experience, website functionality, and services offered

• To send you updates, notifications, and promotional materials (only if you opt-in)

• To respond to your inquiries or requests

• To ensure the security of our platform and comply with legal requirements

 

3. Sharing Your Information
We will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• With mental health professionals or buddies for the purpose of providing you with services

• With third-party service providers who help operate our platform (e.g., hosting services, payment processors), who are obligated to keep your information confidential

• When required by law or in response to legal requests, such as subpoenas or court orders

 

4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us analyze site traffic, personalize content, and improve user experience. You can adjust your browser settings to disable cookies, but this may affect the functionality of some features on our website.

 

6. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal information by logging into your account or contacting us

• Opt out of marketing communications by clicking the "unsubscribe" link in any email you receive from us

• Request that we limit the use or sharing of your personal information, subject to legal and contractual obligations

 

7. Data Retention
We will retain your personal information for as long as necessary to provide you with our services or as required by law. If you no longer wish to use our services, you may contact us to deactivate your account, and we will delete your personal data, subject to applicable legal obligations.

 

8. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before sharing any personal information.

 

9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

 

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.

 

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: liscura24x7@gmail.com
Phone: +91 93453 57147

 

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

Thank you for trusting LISCURA!